You’ve got email! Now what?
Well, you’re going to answer it of course.

 But do you know how?

Email: Easy to send, and yet every professional has a different writing challenge.

What’s the best approach if you’re:

  • A college admissions officer, handling a request for information from your school’s website?
  • In a high-pressure sales job where every email you send can make or break your commission?
  • An engineer who needs to give a simple explanation to a complex problem?
  • Getting nasty notes from a co-worker across the hall? How about a strongly worded customer complaint?
  • A  high school or college grad who thinks it’s ok to use text symbols in your writing…only to learn that such shortcuts are unprofessional and could get you fired?

If you’ve ever struggled to write an email that doubles as a sales proposal, a response to a customer complaint, or shares complex information…

Write it Rich! You’ve got email! Now what?

…is for you, and every person in your company.

New employees or seasoned pros, there’s more to sending an email than just type and go. This workshop is perfect for work teams that  handle high-volume emails: Customer service, university admissions, sales and marketing.

Susan Rich offers a custom workshop uniquely tailored for your company. She’ll address the unique challenges you face in communicating effectively with customers, co-workers, and shareholders.

The workshop includes

  • Get-ready consultation
  • 5-page tips & tricks handout
  • Detailed workshop that can include in-class writing exercises!
  • Plus tailored slide deck that doubles as a how-to guide people can use over and over!

The result?

Your team learns how to handle every email — from complex bids to nasty-grams — with professional grace.

The other result?

Your team will stop sending emails that irritate customers, frustrate co-workers, and aggravate shareholders.

Contact Susan Rich to create your custom workshop today. 503.341.6674.